Refund & Cancellation Policy
Last Updated : April 2025
At Passage Traveller’s Inn, we want to ensure you have a smooth and pleasant experience with our services. Please read our refund and cancellation policy carefully before making any bookings or purchases.
1. Cancellations
Bookings or purchases can be canceled up to [X] days before the scheduled service for a full refund.
Cancellations made within [X] days of the scheduled service will be subject to a cancellation fee of [percentage or amount].
Cancellations made within [X] hours of the scheduled service or no-shows will not be eligible for a refund.
To cancel a booking, please contact us at [insert contact details] or through our [cancellation form/contact page].
2. Refunds
Refunds will be processed to the original payment method used at the time of booking, unless otherwise agreed upon.
If you are eligible for a refund, it will be processed within [X] business days.
Refunds are not available for:
Services or products that have already been used or consumed.
Situations beyond our control, including natural disasters, weather conditions, or force majeure events.
3. Modifications to Bookings
- If you wish to modify your booking (e.g., change dates or services), please contact us at least [X] days before the scheduled service. Changes are subject to availability and may incur an additional fee.
- Last-minute modifications made within [X] hours of the scheduled service may not be accommodated.
4. Late Arrivals & No-Shows
If you arrive late for your booking, we will do our best to accommodate you, but this may not always be possible. No refunds will be given for late arrivals or no-shows.
If you are unable to attend the service, please inform us as early as possible to discuss options.
5. Special Circumstances
- In the event of an unforeseen issue or emergency, we may offer a rescheduled booking or a partial refund at our discretion.
- Any refunds or changes due to special circumstances will be handled on a case-by-case basis.
6. Contact Us
For cancellations, refunds, or booking modifications, please contact us at:
reservations@passagetravellersinn.com
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